Smart Scheduling Made Simple

Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using SmartScheduling Pro services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

SmartScheduling Pro provides intelligent scheduling software and related services to help businesses manage appointments, optimize resources, and enhance operational efficiency.

3. User Responsibilities

• Provide accurate and current information
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws
• Respect intellectual property rights

4. Payment Terms

Payment for services is due according to the billing schedule agreed upon. Late payments may result in service suspension.

5. Limitation of Liability

SmartScheduling Pro's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

6. Termination

Either party may terminate this agreement with 30 days written notice. Data export options will be provided upon termination.

7. Contact Information

For questions about these terms, contact us at [email protected]

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly, such as account details, contact information, and scheduling data. We also collect usage information and device data.

2. How We Use Information

• Provide and improve our services
• Process transactions and send notifications
• Analyze usage patterns and optimize performance
• Comply with legal obligations

3. Information Sharing

We do not sell personal information. We may share data with service providers, for legal compliance, or with your consent.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.

5. Your Rights

You have rights to access, correct, delete, or port your personal data. Contact us to exercise these rights.

6. International Transfers

Data may be transferred internationally with appropriate safeguards in place to protect your privacy rights.

7. Contact Us

For privacy questions, contact our Data Protection Officer at [email protected]

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better functionality and analyze site usage.

2. Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

3. Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Some features may not work if you disable certain cookies.

4. Third-Party Cookies

We may use third-party services that set cookies, including analytics providers and advertising networks.

5. Cookie Retention

Cookies are retained for varying periods depending on their purpose, from session-only to up to 2 years.

6. Updates to This Policy

We may update this cookie policy to reflect changes in our practices or applicable laws.

GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on consent, contractual necessity, legal obligations, and legitimate interests as defined under GDPR.

2. Your GDPR Rights

• Right of Access: Request copies of your personal data
• Right of Rectification: Request corrections to your data
• Right of Erasure: Request deletion of your data
• Right of Portability: Request data in a structured format
• Right to Object: Object to processing of your data
• Right to Restrict: Request restriction of processing

3. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and can be contacted at [email protected]

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses.

6. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated GDPR requirements.

DMCA Policy

Last Updated: December 2024

1. Copyright Policy

SmartScheduling Pro respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices.

2. Filing a DMCA Notice

To file a DMCA takedown notice, provide:

• Identification of the copyrighted work
• Location of the allegedly infringing material
• Contact information
• Good faith statement of unauthorized use
• Statement of accuracy under penalty of perjury
• Electronic or physical signature

3. Designated Agent

Send DMCA notices to our designated agent:
Email: [email protected]
Subject: DMCA Takedown Notice

4. Counter-Notification

If you believe material was wrongly removed, you may file a counter-notification with similar required elements.

5. Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyright laws.

6. Processing Time

We typically process valid DMCA notices within 24-48 hours of receipt.